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Have you been unable to charge up your electric vehicle (EV)? Plug in the EV charger and nothing happens — it can be quite frustrating. You could be frustrated, confused about what happened. But don’t worry. Some problems that you can find easily and fix. In this guide, we’ll walk you through how to troubleshoot common Portable EV Charger problems so you can be back on the road quickly and safely.
Checking the Charging Cable
The first thing you need to do is check the charging cable. This is very important. Inspect the cord for signs of damage, including fraying, cuts, or exposed wires. If you spot any damage, do not use that cable. It can be very dangerous using a faulty cable. Instead, you request a new one from Ruivanda. They can help you find a replacement that is a good fit.]
If the cable appears okay and undamaged, the next thing to do is attempt plugging it into a different outlet. A faulty outlet can also prevent the charger from working properly. If it works in another outlet, that outlet likely has an issue. If so, you would have to have an electrician repair the first outlet.
Troubleshooting Power Supply Issues
If the charging cable is not the cause, the next thing to check is the input/output power supply. That means ensuring the source of power is on. Make sure the power source is also turned on. Also, check to see whether any circuit breakers have tripped. A circuit breaker is a safety device that interrupts the flow of electricity if a fault occurs. Resetting the circuit breaker can sometimes solve the problem.
If the power supply appears to be functioning properly, and yet the charger is not charging your EV, start using another power source. This means inserting the charger into another wall outlet. Doing this may help determine whether the problem lies with the charger itself or the original power supply. If the charger is functional through the new power source, the original outlet should be examined for issues.
How to fix Connecter and Adapters
Faulty connectors and adapters are also a common issue that can prevent your DC EV Chargers from working properly. Connectors are the bits that hook up the charging cable to the EV. First, inspect the connectors on the charging cable and the EV port for any visible damage or rust. If there is dirt/rust on them, wipe the connectors gently with soft cloth. Make sure that the connectors are plugged in tightly. If they are loose, then the charge is faulty.
If the connectors appear to be in good shape but the charger still won’t work, it may be time to attempt using a different adapter. The charger not working sometimes could be due to the adapter. Ruivanda can help you with a new adapter if you don't have one.
How to Solve Communication Errors with Your EV Charger
Sometimes, communication issues between the EV and the charger can lead your charger to give you error messages. This occurs when the connection between the charger and the vehicle has an error. If you get a communication error, unplug the charger and plug it back in. This action may reset the connection between the charger and the EV and possibly solve the problem.
If you see the error appear after doing that, be sure to check if there are software updates for your EV Charger. Just like your phone or computer, sometimes chargers require updates in order to function properly. A communication error is often fixed by updating the software. If you don’t know how to do this, go to Ruivanda for assistance in updating your charger’s software.
How to Maintain Your Charger in Good Condition
It is very important to take care of your charger to avoid problems while charging in the future. To prevent dirt and debris from interrupting the charging process, clean the charging cable and connectors from time to time. When not in use, it is also a good practice to store the charger in a safe and dry place. It will help eliminate damage to the charger.
Regular EV charger check-ups are also very helpful. Its fine, but charger check has regular maintenance. Ruivanda can help you stave off further charging issues with maintenance services if you schedule to keep your charger in tip-top shape.
Finally, repairing the most frequent EV charger problems can be quick, so you need to understand what to inspect and what to do. This guide will help you troubleshoot these issues with your EV charger quickly. Just remember that if in any case your car needs replacing or your car needs repairing Ruivanda will definitely be a number you will want to keep on your phone. We hope you charge up lots out there and have fun on the road.
